Strategic Account Manager, Homes

In this Role, you’ll get to: 

• Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing partners).   

• Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country   

• Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.   

• Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.   

• Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.   

• Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction for a quarter.   

• Responds to the needs and requests of hotel partners in a timely and effective manner.   

• Can handle both input and output KPIs and achieve their individual KPIs with minimal supervision from an Area Manager.   

What you’ll Need to Succeed:  

• Bachelor’s degree , Master’s degree is a plus 

• Minimum 4 years of experience in business development and/or account management   

• Experience in OTA, fast-paced tech environments, e-commerce preferred  

• Strong interpersonal skills & ability to influence both external / internal stakeholders   

• Strong analytical acumen with proven data-driven problem-solving skills  

• Team player with a professional “get it done” attitude and work ethic   

• Proven success in acquiring, building & maintaining long-term customer relationships   

• Adapts well to change and able to work in a fast-paced environment.   

• Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   

• Proficiency in English and Hindi - oral & written 

Equal Opportunity Employer 

Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Ago