Applied AI Architect, Public Sector

About the role

As an Applied AI team member at Anthropic, you will be a pre-sales architect focused on becoming a trusted technical advisor to the UK and Northern Europe public sector, with a primary focus on UK Central Government departments, executive agencies, and arm's length bodies, and a reach extending across devolved administrations, local government, the NHS, and Northern European public sector markets. This includes a growing focus on defence and national security, working with the MOD and intelligence agencies on some of the UK's most sensitive and mission-critical challenges. You will help these organisations understand the value of Claude and paint the vision for how they can successfully integrate and deploy Claude into their technology estates to modernise operations, improve policy delivery, and transform citizen services. You’ll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, Engineering, and Partnerships teams, you’ll guide customers from initial technical discovery through successful deployment. You’ll leverage your expertise to help customers understand Claude’s capabilities, develop evals, and design scalable, compliant architectures that maximise the value of our AI systems within the constraints that public sector organisations operate under.

Responsibilities

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between departmental outcomes, policy objectives, and technical implementation.

• Serve as the primary technical advisor to public sector customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success.

• Support customers building with Claude Code, the Claude API, and Claude for Enterprise.

• Create and deliver compelling technical content tailored to different audiences. You will need to span the gamut from technical deep dives for engineering and delivery teams up to business-value conversations with senior civil servants and C-suite executives (Permanent Secretaries, Directors General, SROs, CDIOs).

• Support defence and national security engagements, including with the MOD and intelligence agencies, designing solutions that work within the security, classification, and accreditation constraints of these environments.

• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack, with alignment to NCSC guidelines, Cyber Essentials Plus, the Government Security Classifications framework, the Technology Code of Practice, and the Service Standard.

• Help customers develop evaluation frameworks to measure Claude’s performance for their specific use cases.

• Identify common integration patterns across the UK public sector and contribute insights back to our Product and Engineering teams.

• Travel frequently to customer sites across the UK (and occasionally Northern Europe) for workshops, technical deep dives, and relationship building.

• Maintain strong knowledge of the…