Staff / Lead Site Reliability Engineer

Responsibilities

• Establish and evolve SRE best practices across the organization, including reliability principles, error budgets, incident response, postmortems, and operational readiness standards.
  
  
• Define and drive observability strategy for system health, performance, and reliability, including SLIs/SLOs, alerting quality, dashboards, and service health indicators.
  
  
• Design and implement software-driven solutions within the infrastructure domain, automating manual processes and eliminating operational complexity and toil.
  
  
• Act as a technical leader and force multiplier, helping set priorities and influencing decision-making across core cloud infrastructure, reliability tooling, and platform architecture.
  
  
• Take ownership of large, ambiguous initiatives, driving them from concept to delivery while aligning stakeholders across engineering, security, and product.
  
  
• Combine deep knowledge of software development, infrastructure, and security to improve platform resilience, scalability, performance, and compliance.
  
  
• Proactively identify systemic risks and reliability gaps, recommending and leading platform upgrades and architectural improvements before they become incidents.
  
  
• Partner with engineering teams to improve developer workflows, tooling, and operational maturity, increasing productivity while reducing cognitive load.
  
  
• Provide technical mentorship, architecture guidance, and high-quality design and code reviews for engineers across infrastructure and product teams.
  
  
• Lead by example in documentation and knowledge sharing, ensuring systems and processes are well-understood and not dependent on individual ownership.
  
  
• Participate in and help mature incident response, escalation practices, and post-incident learning across the organization.
  
  

Desired Experience

• Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
  
  
• 10+ years of experience in site reliability engineering, infrastructure engineering, or platform engineering roles, with demonstrated impact at scale.
  
  

Reliability & Troubleshooting

• Expert-level, methodical troubleshooting across the entire stack, from application to kernel to network.
  
  
• Strong command-line proficiency and deep expertis