- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
About Bloomreach Academy
Bloomreach Academy is Bloomreach's value realisation engine. We build customers' and partners' expertise and confidence so they can turn their vision into outcomes — driving platform adoption, measurable ROI, and customer advocacy. Academy sits at the heart of the customer journey, from onboarding to mastery. We are a strategic lever for Bloomreach growth, not just a training function.
Four values guide how we work:
- Learner obsession — every decision we make is for the benefit of our learners.
- Craftsmanship — our work is grounded in learning science and industry best practice; we consult, challenge, and advise before we build.
- Innovation — we continuously iterate on how we work, adopting new approaches intentionally to create real value.
- Talent cultivation — we create the conditions for people to do their best work through opportunity, the right tools, and genuine support.
Overview of the Role
We're evolving our Academy Operations function from a generalist model into a discipline grounded in programme management methodology and specialisation. As a Senior Academy Programme Manager, you'll independently run Academy programmes end-to-end while starting to build depth in one specialisation: Learner Experience.
In practice, you'll support all aspects of Bloomreach Academy operations, with an increasing focus on Learner Experience. Learner Experience is about how it feels to learn with Bloomreach Academy, from the first interaction to advocacy. In this specialisation, your programmes will cover learner journeys, content discoverability, UX, personalisation and engagement strategy, and more. You'll partner closely with our other Senior Programme Manager (Systems Architecture), the Content team, and other teams internally to turn data and learner feedback into learning experiences that learners love.
What Y
More roles at Bloomreach
See Bloomreach & thousands more on the map
Every tech & IT company hiring across India — with AI match scores — on one live map.
Open the map →