IT Application Operations Engineer

Roles & Responsibilities : Provide IT infrastructure & Application operations for Manufacturing (i4.0) IT applications Perform Container based Application Deployments, Configurations and Hotfix installations Troubleshoot Manufacturing IT Application and infrastructure related incidents Close collaboration with Application development team, infrastructure team and Network team to provide day-to-day operations support for the application Onboarding Manufacturing IT application and implementing manufacturing plant specific configurations Perform Application and infrastructure Migrations Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s Monitor system performance and ensure Application availability Collaboration with onsite /offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery Ensure Customer Satisfaction, Escalation Management in the Services Delivered and Continuous improvement of services Provide extended support for planned Maintenance and On-Call readiness support Should be able to work in shifts and travel to customer location for business need

Educational qualification: B.E/B. Tech /M. Tech /MCA Experience : 3-5 Years Mandatory/requires Skills : Kubernetes core concepts Containerization and Docker essentials Good knowledge of Kubernetes, Istio Service mesh Linux - CLI and Basic knowledge of various components work (kernel, CPU, memory, disk, network) Scripting (Bash and YAML) Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher) Support for Kubernetes based projects to resolve critical and complex technical issues Performing application deployments & configuration on Kubernetes cluster Infrastructure automation and DevOps tools (Ansible/ Terraform/ Jenkins/ Argo CD) ITIL Service Management Framework (Incident, Change, Problem Management) Preferred Skills : Application and infrastructure Monitoring tools (ICINGA / Grafana / ELK ) Working experience in Rancher Network infrastructure – (VPN, IPsec, Firewall, Load balancing setup and Security implementation) Database Administration (Oracle / MySQL / Mongo) IoT / IT for Manufacturing - i4.0 concepts Working knowledge of various tools and open-source technologies ITIL v3 / v4 Foundation certification preferred