Associate Manager, Operations - R01572457

Associate Manager, Operations

Job requirements: Experience Range: 5 to 8 years of experience in project management and operations, including hands-on leadership of complex projects utilizing industry-standard methodologies Key Responsibilities: Lead and oversee multiple project teams to ensure timely achievement of operational objectives and project milestones Develop, maintain, and optimize MS Project Plans to track progress, allocate resources, and forecast project outcomes Apply Agile, Scrum, and SAFe methodologies to drive continuous improvement and operational efficiency Monitor project budgets, schedules, and risks, proactively identifying and resolving issues to minimize impact Coordinate with cross-functional teams to align project goals with organizational strategy and requirements Prepare and deliver detailed project status reports, metrics, and insights to senior management and stakeholders Ensure adherence to industry best practices and standards in project management Mentor and coach team members to foster a culture of accountability, innovation, and high performance Required Skills: Advanced proficiency in MS Project Plan for scheduling and resource management Strong knowledge of Agile methodologies, including Scrum and SAFe Experience with project management frameworks such as PMP and CSM Expertise in risk management and mitigation strategies Proficient in project budgeting and financial tracking Ability to develop and track key performance indicators (KPIs) for operational excellence Experience with process optimization and continuous improvement initiatives Familiarity with project management software and tools (e.g., Jira, Trello, Asana) Preferred Skills: Experience with large-scale enterprise transformation projects Working knowledge of Lean Six Sigma principles Familiarity with ITIL or similar operational frameworks Background in managing remote or distributed teams Expertise in change management processes Ability to leverage data analytics for operational decision-making Desired Qualifications: Bachelor's degree in Business Administration, Project Management, Information Technology, or a closely related discipline Certified Scrum Master (CSM) Project Management Professional (PMP) certification