About the Company
CAMP is a Family Experience Company launched in 2018, known for our one-of-a-kind shop/play hybrid experience at physical locations across the country. Each CAMP store features rotating themed experiences where families come to play, explore, and create unforgettable memories together. We believe that play connects us all, and at CAMP, play is bigger, bubblier, funnier, fuzzier, slimier, and sillier than anywhere else.
What is the Role?
We are looking for a Full-time Assistant Store Manager - Responsible for Canteen and Sponsorships, to join our CAMP King of Prussia team. You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return! This includes:
SELLING FLOOR
- Support the General Manager in managing the day-to-day operations of the store to ensure the store and teams meet KPI targets
- Collaborate with General Manager to develop clear action plans for the store and team and strive to achieve objectives, deliverables and timelines for each plan
- Act as a results-driven role model for the team to impact sales generation and exceptional customer service
- Lead and support the oversight of the Canteen floor; acting as Manager on Duty to ensure all operational and customer facing needs are met
- Monitor and coach staff to continually improve selling opportunities and build genuine customer relationships
- Create and implement visual and merchandising strategies to increase sales. Utilizes selling reports to understand floor capacity, layout and sell through opportunities
- Support the General Manager and leadership team with goal achievement (KPIs)
- Motivate and inspire the team to achieve/exceed hourly, daily, weekly business goals through in-store selling, using strong business acumen skills
- Create and maintain a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
- Partner with the General Manager to identify and assess training needs. Create tailored training plans to implement various training methods to enhance team members skills and performance
- Assist in managing labor spend to optimize responsible spending and profit opportunities
- Other duties as assigned
CANTEEN EXPERIENCE/SPONSORSHIPS
- Ensure best in class store experience for internal and external customers
- Collaborate with merchandising team to optimize the in-store demo program. Apply selling goals to all demo programs to ensure staff is achieving targets. Consistently analyze results and coach team to performance
- Collaborate with General Manager and Assistant Manager, Programming and Special Events to understand ticket sell through in order to maximize in canteen selling opportunities and KPI’s such as merch attach rate
- Partner with Sponsorships and Visual Merchandising team to maximize all Sponsorships initiatives
- Consistently manage Sponsorships deliverables to ensure client objectives are achieved while maximizing business and revenue potential
- Ensure all Sponsorships related supplies are ordered and accounted. Partner with Sponsorships team with any missing and/or damaged supplies
What is required?
- Ability to work at least one weekend day/week, but ideally both!
- Open availability. This role is full-time, and you will be working approximately 40 hours / each week
- Strong organization skills with a keen attention to detail
- Demonstrated ability to lead and motivate a team to achieve goals
- Prior work experience in any of the following areas: retail, child-care, child development/ e