About CAMP
Launched in 2018, CAMP is a Family Experience Company known for pioneering a unique shop-and-play hybrid model. Our physical locations across the country serve as a dynamic destination where retail meets entertainment. Each store features rotating immersive experiences designed to inspire families to play, explore, and create unforgettable memories together. We believe that play connects us all, and at CAMP, we ensure it's bigger, bubblier, and sillier than anywhere else.
What is the Role?
CAMP is seeking a highly energetic, charismatic, and multi-talented individual to join our team! The Guest Experience Host Performer serves as a crucial frontline representative, seamlessly blending immersive performance in the experience with driving retail sales and providing magical guest service across the entire store.
Core Responsibilities
Immersive Performance & Guided Play
- Deliver Performance: Confidently learn, memorize, and deliver scripted dialogue as well as improvised material within the immersive experience space.
- Facilitate Play: Lead guided programming and play-based experiences, including Toy Demos & Guided Play and Leading Crafts or Slime, maintaining high energy and enthusiasm while interacting with all ages.
- Host & Direct: Serve as a Character Host (Mascot Handler) to direct and supervise guest flow, including line management for character meet-and-greets, ensuring safety and efficiency.
- Adapt & Engage: Adapt programming to different age groups and group sizes, modeling playfulness and fun to encourage full guest immersion.
Retail Sales & Customer Experience
- Drive Sales: Achieve sales targets and KPIs by providing best-in-class selling experiences. Engage in conversations with families to introduce them to relevant products and unique items, ultimately leading to purchases.
- Magical Service: Welcome every guest with a custom greeting and bring the CAMP brand to life by performing your own magic door entrance.
- Personal Shopping: Customize personal shopping experiences based on family interests and what they’d like to bring home that day, checking them out at the register, and sharing information on upcoming programs.
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