Business UAT Analyst - Campaign Test Automation

Lead campaign validation by building intelligent automated tests for marketing assets and journeys, ensuring quality and scalable outcomes.

As a Business UAT Analyst - Campaign Test Automation within the Card Services group in Chase's Consumer & Community Banking business, you will be responsible for transforming how Card Marketing campaigns are validated by leveraging advanced automation and AI-promote solutions.

Job Responsibilities:
- In this role, the Campaign Testing Automation Analyst will collaborate with Card Marketing, Marketing Channel Execution, Product, Technology and Controls teams to design and implement automation solutions for campaign asset testing-such as content accuracy, hyperlink validation, and format compliance-using Python, Selenium, and other AI tools.
- Develop intelligent testing methods and reusable scripts to reduce manual effort and increase validation accuracy.
- Map end-to-end campaign and customer journeys to identify gaps in testing coverage and recommend new checkpoints.
- Design and maintain dynamic checklists and testing templates tailored to different asset types and campaign objectives.
- Collaborate with cross-functional teams including Card Marketing, Channel Execution, Legal, and Compliance to ensure alignment with regulatory and brand standards.
- Translate marketing and operational needs into scalable testing solutions and validation workflows.

Required qualifications, capabilities, and skills:

Preferred Qualifications:

• 3+ years of experience in campaign testing, QA automation, or marketing operations, preferably in financial services or regulated industries

• Exposure to AI/ML tools or frameworks for intelligent document or content analysis is a plus.

• Bachelor's degree in Computer Science, Marketing Technology or related field preferred.