Senior Technical Program Manager, New Product Introduction

We are looking for a Senior Technical Program Manager to own new product introduction inside Revenue Operations and to build NPI into a discipline. As this is the first TPM on the team, and you will define the process from the ground up. NPI is how ClickHouse brings new products to market. A product is not sellable until the pricing, packaging, quoting logic, approval rules, and controls are built and tested end-to-end, and this role owns getting it there. The same path runs through acquired products, often harder. This is foundational work: it sits at the center of how we bring new offerings to market and how we build the commercial operations that run the business.

Reporting to the Director of Commercial Strategy & Operations, you will own the path to launch across Product, Finance, Legal, Operations, Engineering, and the field: the requirements, the design decisions, the build, the testing, and go-live readiness. Beyond any single launch, you will build the automation and tooling that make NPI and the broader commercial operation faster and more reliable. This is a senior individual contributor role that sits on the critical path for every product launch and every acquired-product integration.

What You'll Be Doing

• Stand up NPI as a repeatable discipline. Build the launch process, the requirements framework, and the operating cadence from a near-blank slate, and set the standard the rest of the org runs against.
• Own the launch program end-to-end. Hold the timeline, drive deliverables across Product, Finance, Legal, Operations, and Engineering, and synthesize the cross-functional work into a single readiness plan.
• Own the commercial and operational design of a launch. Define the requirements and make the calls on pricing setup, quoting logic, discount and approval rules, and the controls that govern how the product gets sold, in partnership with the Commercial leader.
• Own the integration path for acquired products. Bring an acquired offering onto the commercial system, reconcile its pricing and contract mechanics with how ClickHouse sells, and get it sellable through the same standard as an organic launch.
• Test the end-to-end flow before launch. Run UAT on the quote-to-cash path, catch what breaks, and confirm the full flow works before go-live.
• Own go-live readiness. Set the launch criteria, run the go/no-go, and make the call on whether the flow is ready. Coordinate field activation with Enablement so the product lands when it ships.
• Build the automation and tooling that make the commercial system faster and more reliable. Find where NPI and commercial operations are manual, slow, or error-prone, and design and build the solutions that fix it.
• Track launches after go-live. Surface what broke, feed it back into the process, and close the gaps before the next one.

What You Bring Along

• 8+ years in technical program management, revenue operations, product operations, or commercial systems, with a track record of owning launches end-t