Finance Systems and Automation Manager

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Join us! Who are we? Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions. In this role, you will: Own the full lifecycle management of our NetSuite ERP environment, including architecture design, configuration optimization, integration development, and strategic roadmap planning to support General Ledger, AP, AR, Procure-to-Pay, Fixed Assets, Revenue Recognition, Audit, and International Consolidations & Reporting Drive end-to-end process excellence across Order-to-Cash and Procure-to-Pay workflows, identifying and resolving gaps between upstream systems and ERP through disciplined integration design and implementation Identify and implement automation opportunities across finance workflows, with specific focus on deploying AI agents to replace manual processes and enhance operational efficiency Establish and maintain robust operational controls, including disciplined change management, comprehensive data governance frameworks, and measurable SLAs across all financial systems to ensure audit readiness and SOX compliance Partner with cross-functional teams including Finance, Operations, IT, and Engineering to translate business requirements into scalable system solutions and drive continuous improvement Lead system enhancements, upgrades, and third-party integrations while ensuring data integrity, scalability, and operational reliability across the broader application landscape Develop and maintain documentation, training materials, and user support processes to champion best practices across finance teams Monitor system performance, troubleshoot issues, and implement proactive measures to maintain system stability and security You may be a good fit if you: Have 7+ years of hands-on experience with NetSuite ERP administration and configuration across multiple financial modules Possess deep expertise in end-to-end financial workflows including AP, AR, GL, month-end close, and consolidation processes Have experience with AI/LLM technologies and have successfully implemented automation solutions in finance contexts Bring excellent analytical and problem-solving skills with attention to detail and commitment to data accuracy Have strong stakeholder management abilities and can build trusted relationships with finance leadership and cross-functional teams Are passionate about leveraging technology to transform manual processes and create exceptional operational efficiency Possess a bachelor's degree in Information Systems, Computer Science, Accounting, Finance, o