Opportunity Overview:
We are seeking a high-caliber, results-oriented Senior Manager, Growth and Commercial Delivery to sit at the intersection of sales, account management, and implementation. In this role, you will lead the end-to-end commercial lifecycle for health plan (payer) clients—from driving growth and supporting late-stage sales cycles to leading complex, cross-functional implementations. You will be responsile for ensuring that our commercial commitments translate into operational success and long-term revenue growth.
What you’ll do:
- Growth & Commercial Strategy: Partner with executive leadership and sales teams to accelerate the growth pipeline, design commercial proposals, and define go-to-market strategies for health plan clients.
- Deal-to-Delivery Transition: Serve as the primary bridge between the sales pipeline and operations, owning the transition from contract signing to live operational delivery.
- Implementation & Delivery Leadership: Oversee cross-functional teams (including Product, Engineering, Clinical, and Data Science) to deploy our AI-driven utilization management solutions on time, within scope, and aligned with client metrics.
- Relationship Management: Serve as a trusted advisor to senior executives and clinical leaders at partner health plans, managing governance structures and steering committees.
- Value Realization & Retention: Define, track, and report on key performance indicators (KPIs) and clinical value metrics to prove ROI, drive contract renewals, and identify upsell opportunities.
- Process Scaling: Build and refine repeatable playbooks, governance models, and delivery frameworks to support rapid company scaling.
ISMS roles and responsibilities
- Good knowledge of Information security
- Oversee specific business processes within the ISMS.
- Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans.
- Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility.
- They are also responsible for implementing risk treatment plans.
- Conduct the BCP and other test related to information security continuity along with CISO
- Responsible for monitoring and reporting on the performance of the ISMS.
- Responsible for implementation of security policies and procedures and report any issues to the CISO.
What you’ll need:
- Experience: 6–9 years of professional experience, with at least 3–4 years in healthcare management consulting (e.g., McKinsey, BCG, Bain, or specialized healthcare firms) or a commercial delivery/implementation role at a high-growth digital health/health tech company.
- Payer Domain Expertise: Deep understanding of US health insurance operations, utilization management, prior authorization, payment integrity, value-based care, or network management.
- Project Management Skills: Proven track record of managing large-scale, multi-million dollar software implementations or strategic transformations with health plans.
- Analytical Rigor: Strong financial and operational acumen with the ability to translate complex data and clinical outcomes into a compelling business case for clients.
- Communication Style: Exceptional communication and presentation skills, with comfort navigating difficult conversations and aligning diverse stakeholders.
- Education: Bachelor’s degree in Business, Healthcare Administration, Engineering, or related field required. An MBA or MHA is highly preferred.
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