ABOUT THE ROLE
This Role is meant to Design and Build Processes and IT practices that Augment and Facilitate all members of the Organization to be more Productive and accelerate towards their goals while using the IT infrastructure, while ensuring efficient, secure, and sustainable usage of the same.
Process for the sake of a process, will not be entertained. We often tend to question every practice and process if it disrupts productivity and ease of use. Utility & Convenience precedes every other objective.
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- Excellent knowledge of Microsoft Operating Systems and the Microsoft offerings across various product lines that can be utilized.
- Designing and setting up continuous workflow & connected experience with Microsoft Apps, Office and Office 365 administration (including Teams and OneDrive) and PC apps, across teams and groups of the organization.
- Azure and SharePoint Policy design and management for apps and file sharing between organizations and users, that make the access to information to be more organized and easier.
- Knowledge of all computer components and peripherals and must be adept at researching and coming up with best suited HW configurations (laptop, PC, Workstation, server, Printer, conferencing system, Network systems, etc).
- Must be adept at Identifying Products and SW (Laptops models, SWs, etc) by assessing on best access to Support, Service, cost of Acquisition, maintenance, and upgrades/scalability – also richness of the ecosystem.
- Good at identifying, negotiating, and building relationship with the right vendor ecosystem for HW, SW & Service. A strongly connected network of vendors is a plus.
- Hands-on experience with Hardware Set-up/Networking setup. Must be adept at assembling PCs and workstations/local server setups.
- Excellent monitoring & troubleshooting skills with HW, connectivity, OS layer and application issues.
- Must be adept at setting up Azure Devops Infrastructure and Active Directory for User Management and design user policies.
- Good with Network administration, Asset and Network Security – Intune.
- Setup Remote workflow and remote desktop connectivity. Inter-office infrastructure, across different countries including US and Europe.
Must have Understanding of :
- Computer Hardware & Workstations
- Office Productivity & Workflow automation
- Network Database and security
- Device configuration and User account policies