Principal Program Manager, Technical Product Learning – Technical Solutions Enablement

The Principal Program Manager, Technical Product Learning will define and scale Datadog’s product enablement strategy for Technical Solutions, ensuring technical field teams have the knowledge, skills, and confidence to support and position our rapidly evolving product portfolio. This highly cross-functional role partners closely with Product Management, Product Marketing, Technical Solutions leadership, and subject matter experts to translate product strategy, roadmaps, and launches into impactful learning experiences. From early roadmap awareness through field rollout, you will help drive readiness, adoption, and long-term product expertise across the organization. The ideal candidate brings deep technical credibility, exceptional stakeholder management skills, and a track record of leading complex programs that influence business outcomes at scale.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Define and execute the product enablement strategy for Technical Solutions teams, aligning learning priorities with product roadmaps, launches, and business objectives
• Partner with Product Management, Product Marketing, Technical Solutions Operations, and field leadership to translate product changes into scalable enablement plans and field readiness programs
• Design and deliver blended learning experiences including onboarding, everboarding, certifications, live training, hands-on labs, sandbox environments, and on-demand resources
• Lead cross-functional stakeholder groups, including ownership of the Product Steering Committee, to drive enablement prioritization, feedback collection, adoption, and continuous improvement
• Develop scalable approaches for introducing new products, acquisitions, and emerging technologies while equipping teams with the technical knowledge and customer-facing positioning needed for success
• Measure program effectiveness through data-driven analysis and provide strategic recommendations that improve learning outcomes, operational efficiency, and business impact

Who You Are:

• Deeply familiar with Datadog products, platform capabilities, and customer use cases, with experience operating in a technical customer-facing environment
• Experienced in Technical Solutions, technical enablement, product management, product marketing, solutions architecture, sales engineering, or a related technical function
• Proven ability to influence senior stakeholders and earn trust with Director-level and above leadership across multiple organizations
• Skilled at translating complex technical concepts into engaging and effective learning experiences for technical audiences
• Experienced partnering with subject matter experts to build certifications, hands-on labs, live training programs, and scalable technical learning resources
• A highly collaborative, accountable, and strategic communicator who independently drives complex cross-functional initiatives from concept through execution

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• Shape the technical readiness strategy for a global organization supporting one of the industry’s leading observability and security platforms
• Partner closely with Product Management and Product Marketing teams to influence how new innovations are introduced to the field
• Build expertise across observability, security, cloud platforms, AI,