Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out.
About the role
The Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success.
What you'll be doing
Work in a 24/7 Global Security Operations Center, including scheduled night, weekend, and on-call shifts to support high and critical issues.
Act as the first line of defense by triaging and investigating real-time alerts involving phishing, malware, network attacks, and privacy incidents within defined SLAs.
Serve as the primary point of contact for medium-to-high severity alerts, providing tactical direction and escalating as required.
Contribute to security playbooks and assist in developing AI-driven runbooks for automated alert triage.
Support wider security incident investigations involving Threat Intelligence and Incident Response & Digital Forensics stakeholders.
Assist in developing SOAR (Security Orchestration, Automation, and Response) workflows to streamline incident handling.
Collaborate with the team to develop and help deliver cybersecurity awareness programs for employees, emphasising incident reporting and best practices.
Requirements
4–6 years of experience in a SOC environment, successfully resolving high-priority security alerts by identifying the root cause.
Supporting the optimization of detection logic as a technical lead.
Demonstrable hands-on experience as part of a Security Operations Centre, using monitoring platforms and triaging real-time alerts.
Hands-on experience with AWS security config, SOAR, GSO, EDR/XDR, Splunk and SQL queries.
Proven knowledge of optimal cloud security configurations, particularly across AWS
Exceptional collaborative team player and a knowledge-sharing mindset.
Familiarity of security compliance standards, e.g. ISO27001, NIS2, GDPR and PCI-DSS
Lead low and medium security Incidents.
Support incidents and initiatives led by Sr. Specialists and also help mentor and train more Security Analysts
Coordinate with the US, UK and EU central security teams as required.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and produc
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