Client Success Advisor (Risk & Audit, Analytics)

Role Overview 

Help organizations turn governance, risk, and compliance (GRC) goals into measurable business value. As a Client Success Advisor, you’ll guide key clients in configuring, adopting, and optimizing a GRC platform—strengthening retention, uncovering expansion opportunities, and helping teams work more effectively. 

You’ll combine GRC expertise, advisory skills, and a strong understanding of client needs to shape practical solutions, improve platform usage, and build lasting partnerships. Your work will influence client outcomes while contributing valuable insights to internal product and go-to-market teams. 

Here’s a breakdown of what you’ll do (not all of it, just the important stuff) 

• Advise clients on configuring, customizing, and optimizing GRC platform functionality to support their business processes and objectives. 

• Assess client requirements, challenges, and goals, then recommend tailored solutions that deliver measurable value. 

• Partner with clients on governance, risk, and compliance roadmaps, translating priorities into effective platform implementations. 

• Drive adoption across the platform and its modules, identifying engagement risks and helping clients increase usage. 

• Help clients identify and implement practical analytics use cases that improve automation, e