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Senior Business Analyst - Go-To-Market
What You’ll Do:
- Act as a strategic advisor to your cross-functional stakeholders in Sales, Marketing, Channel, and Renewals and a liaison to the technical Business Intelligence team
- Execute deep-dive analysis addressing key business issues and present findings to senior stakeholders
- Collaborate with key stakeholders to translate business questions into verifiable hypotheses using complex, multi-source data
- Build dashboards and custom reports to track key metrics, empower other team members with data, and investigate business questions
- Demonstrate great judgment in quickly forming actionable, data-driven conclusions in the face of uncertainty
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
- Diagnose business process flows and contribute to improving automation and process improvements via data apps, workflow triggers/alerts and business applications enhancements
What We Are Looking For:
- Bachelor's degree in Computer Science, Statistics, Business, or related discipline
- 5 years relevant experience in business analysis, management consulting, or other related experiences analyzing large datasets to solve business problems and presenting results
- Proven analytical and quantitative skills with an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses
- Ability to take loosely defined business questions and translate them into clearly defined technical/data specifications
- Experience working directly in the SaaS space, bonus to have experience working with Sales, Marketing, Channel, or Renewals teams
- Experience defining requirements and using data and metrics to draw business insights and process improvements
- Experience making business recommendations and influencing stakeholders
- Experience with a modern BI stack with tools such as dbt, Looker, Sigma, Snowflake, Tableau, Alteryx, etc.
- Experience with Microsoft Office/Google Suite
- Familiarity with Salesforce and/or GTM tools (Gainsight, Clari, Hubspot/Marketo)
- Experience with SQL and/or Python
- Excellent communication (verbal and written) and interpersonal skills, able to communicate effectively with both business and technical teams