Staff Engineer, Cloud Ops

About Druva
Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.

Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

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We are seeking an exceptional Cloud Operations Engineer as we enhance the support model for our SaaS platform. If you are eager to work in an environment that is fast paced, complex, large, new technologies, ensures cloud uptime, and enjoys being a team player and working effectively with other members of a global team, this position might be for you. You would be part of a highly talented team contributing to the growth of our clients like NASA, PwC, Xerox, Louis Vuitton, etc.

Roles and Responsibilities:

We are seeking a highly motivated SRE Engineer to join our Cloud Operations team. The ideal candidate will be responsible for managing, maintaining, and improving the cloud infrastructure that powers Druva's SaaS platform. This role requires strong expertise in AWS/Azure, Infrastructure as Code, automation, observability, and operational excellence. The engineer will work closely with Development, DevOps, Security, and Product teams to ensure platform reliability, scalability, and security.

Key Responsibilities:

• Deploy, maintain, and support a highly available, scalable, and secure cloud infrastructure hosting Druva's SaaS products on AWS and Azure. 
• Build and manage cloud infrastructure using Infrastructure as Code (IaC) tools such as Terraform and container orchestration platforms such as Amazon ECS and AKS. 
• Collaborate with Engineering and DevOps teams to ensure smooth application deployments, infrastructure readiness, and operational excellence. 
• Monitor production environments and proactively identify, troubleshoot, and resolve infrastructure and application issues.
•  Implement and maintain monitoring, logging, alerting, and observability solutions to improve platform visibility and reliability.
• Participate in incident response, root cause analysis, and problem management activities to minimise service disruptions and prevent recurring issues. 
• Contribute to automation initiatives by developing scripts, tools, and operational workflows that improve efficiency and reduce manual effort. 
• Optimize AWS/Azure resource utilization and support cloud cost management initiatives through continuous analysis and implementation of best practices. 
• Support security and compliance requirements by implementing infrastructure best practices, patching, vulnerability remediation, and access controls. 
• Participate in disaster recovery testing, infrastructure upgrades, and platform maintenance activities. 
•  Participate in on-call rotations and provide timely support for production environments and critical business services.
• Document operational procedures, runbooks, architecture diagrams, and troubleshooting guides to improve team knowledg