Solutions Architect

What you'll be doing You will be the architecture owner for Experian's global video conferencing estate and collaboration spaces, driving standardization and lifecycle governance across 400+ video conferencing units and our global refresh roadmap. Architect and govern the refresh program, aligned to the $1.2M allocated budget. The program executes prioritization based on site strategy (Grow/Maintain/Retire), technology lifecycle status (including TLMP-driven replacements), and room usage/telemetry. This prioritization focuses investment on high-value rooms. This role will own room standards, VC platforms/devices, monitoring/telemetry, lifecycle/refresh execution architecture, and site readiness planning w/ local facilities teams. You will report to a Senior Director. Summary of Primary Responsibilities Own global VC/Rooms architecture and standards , including room designs, device standardization, configuration baselines, and support models. Lead the FY27 lifecycle refresh program , prioritizing investments, budget alignment, and deployment planning across sites. Drive EoL device remediation, refresh strategy, and replacement governance to minimize operational risk and user impact. Enable proactive operations and room readiness through monitoring, performance telemetry, network/SD-WAN validation, and support optimization. Provide strategic leadership across facilities, vendors, and platform evolution , ensuring workplace alignment, technology modernization, and adherence to global standards.

10–15+ years of progressive experience in enterprise video conferencing / AV / collaboration spaces architecture, including global standardization and refresh programs. Proven track record managing lifecycle transitions and EoL/EoS remediation across a large VC estate, using telemetry/usage insights to prioritize investments. Strong cross-functional delivery leadership—comfortable operating at the intersection of Workplace/Facilities, Network, and UC Engineering/Operations to deliver room readiness and consistent user experience. Strong program governance and operational discipline

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