People and Culture Manager

About Fam (previously FamPay)

Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life.

We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this role
Every great product starts with a great team. And every great team is built with intention.
As our People & Culture Manager, you'll partner with leaders to build high-performing teams, shape an exceptional team experience, and create the people practices that help Fam scale. From hiring exceptional talent to strengthening our culture and enabling our people to do their best work, you'll play a key role in building the company behind the product.
If you're passionate about building exceptional teams, solving people challenges, and creating a workplace where talented people thrive, we'd love to build the future of Fam with you.

On the Job: Top Talent Hunter: Build the best functioning teams, ensuring we have the right people in the right roles Strategic Partner to the Business: Work closely with business leaders to anticipate organizational needs, identify talent risks, and build people strategies that enable the next stage of growth. Be the person leaders turn to before people problems arise, not after. Drive Talent Decisions Beyond Hiring: Bring a strong talent lens to business discussions by leveraging deep experience in Tech, Product, and Design hiring. Influence org design, team structures, succession planning, and workforce strategy through an understanding of what great talent looks like. Build for Scale: Partner with People Ops to ensure employee lifecycle processes, policies, and programs are designed for scale. While not directly working on operations, bring best-practice thinking and challenge the status quo to create exceptional employee experiences. Shape People Infrastructure: Work closely with Legal to draft, review, and evolve people policies that balance compliance with a high-trust culture. Ensure policies are practical, scalable, and aligned with the company's growth trajectory. Workforce Planning & Business Forecasting: Partner with Finance and business leaders on headcount planning, hiring forecasts, organizational investments, and future workforce requirements. Help leaders make informed decisions through people and business insights. Stakeholder Collaboration: Coach leaders on performance, talent decisions, team effectiveness, and organizational challenges. Enable managers to build high-performing, engaged teams. Shape & Strengthen Culture : Act as a custodian of the company culture by ensuring our values reflected consistently in how we hire, make talent decisions, lead teams, and build people practices. Partner with leaders to identify cultural gaps and create an environment where high performance and trust can coexist as we scale.

Must-haves (Min. qualifications): Requires 8 to 12 years of experience across talent acquisition & HRBP with expertise in leading cross-functional HR initiatives. Hiring: Hands-on experience building high-functioning tech, product, design, and non-tech teams—personally sourced, interviewed, and closed candidates across these functions. HRBP Experience: Partnered with leadership on org structure, retention strategies, and comp planning while embedding company culture into hiring and performance decisions. Empathy + Business Acumen: Genuinely cares ab