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An Overview of this role
We are looking for a Senior Release Engineer to help design, standardize, and operate reliable enterprise application delivery across the Enterprise Technology & AI team. This role will establish scalable CI/CD practices for business-critical platforms such as Salesforce, Zuora and other Business Systems while enabling engineering teams to ship changes safely, quickly, and with clear operational controls.
The ideal candidate combines strong release engineering and automation skills with practical experience supporting enterprise SaaS applications. You will build and maintain GitLab CI/CD or comparable CI/CD pipelines, develop reusable scripts and deployment tooling, improve release governance, and partner with application, security, compliance, and business teams across the release lifecycle. Daily use of approved AI-assisted engineering tools, including Claude, Duo Agent Platform or comparable enterprise-approved tools, is a mandatory expectation for DevOps, troubleshooting, documentation, testing, and automation activities.
What you'll do
- Design, build, and maintain GitLab CI/CD or comparable CI/CD pipelines for enterprise applications, including validation, testing, packaging, deployment, promotion, rollback, and post-release verification.
- Develop reusable automation using scripting languages such as Python to reduce manual release activities and improve repeatability.
- Use approved AI-assisted engineering tools such as Claude or similar tools every day to accelerate pipeline development, scripting, test creation, troubleshooting, documentation, release analysis, and operational automation.
- Define and implement CI/CD patterns for platforms such as Salesforce, Zuora, and other Business Systems.
- Establish environment and promotion strategies across development, test, staging, and production, including configuration management and deployment sequencing.
- Implement quality gates, automated checks, approvals, audit trails, and policy controls appropriate for enterprise application releases.
- Partner with application owners and development teams to define branching, versioning, release cadence, and rollback standards.
- Improve release observability through deployment dashboards, pipeline metrics, change records, notifications, and operational reporting.
- Investigate failed de
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