Business Operations Associate (GIFT City)

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

 

Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

 

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.

 

Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.

The values that form our foundation are:

About the Role
We are looking for a detail-oriented and execution-focused Business Operations & Analyst professional to support the day-to-day operations of our US Stocks business under Groww IFSC. This role will be responsible for business monitoring, operational execution, customer grievance management, and ensuring critical business metrics remain within defined thresholds.
The ideal candidate should possess strong analytical skills, operational discipline, and the ability to coordinate effectively across internal and external stakeholders to ensure seamless business operations and superior customer experience.

 

 

Key Responsibilities
Business Monitoring & Operations

Stakeholder Coordination & Issue Resolution

Customer Operations & Grievance Management

RAA Payout Operations