Staff Software Engineer, Tax Experiences

About the Team:

We’re a small group of talented engineers, designers, data scientists, and product managers working to improve the experience of collecting, calculating, paying, and filing taxes. Our team aims to make the complexity of dealing with hundreds of tax agencies disappear and to make compliance easy.

We own everything a customer sees and does around taxes: from onboarding through ongoing account management, payments, and filings. We make sure that communication about those experiences is clear and actionable, and that the underlying systems are reasonable and sustainable to build on.

This team is responsible for the full stack of work, not just the frontend. We implement work up and down the stack to build these delightful experiences, and we partner regularly with all of the teams in the Tax Organization and many teams outside of it as well.

This is one of the most important teams at Gusto. Most companies know how to pay their people, but many companies don't know how to properly withhold, pay, or file taxes. One of the reasons that they pay for Gusto every month is the exact product that we provide.

Here’s what you’ll do day-to-day:

• Execute on the technical strategy for your team's domain in alignment with team and group-level OKRs, and contribute to the broader Tax Engineering roadmap through collaboration.
• Design, build, and test the experience that enables people to add and update their tax information at Gusto. 
• Advocate for the needs of our customers, employers and employees who rely on Gusto to ensure that their taxes are collected, calculated, and filed correctly. 
• Collaborate on complex and ambiguous problems with partnerships across Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams.
• Support the software platform that powers multiple 1st and 3rd party products and serves millions of businesses.
• Mentor and grow fellow engineers working to create holistic and scalable solutions
• Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy.
• Improve the productivity and happiness of our teams with the design systems, components, and interfaces you build.
• Engage in a highly supportive environment working with others to drive productivity and innovation.
• Identify and prioritize long-term investments to improve foundational systems and architecture.
• Apply AI tools as a regular part of your engineering workflow, and bring an AI-native lens to product decisions: identify where AI can reduce customer effort, simplify complex tax workflows, and surface pro