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Lead System Administrator

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Job Description

Job Title: SCCM, Intune, MDM and Desktop Engineering Expert
Location: Bengaluru (Primary), Hyderabad ((Secondary), - Hybrid
Department: IT Infrastructure / End-User Computing / Workplace Services
Experience: 7â€10+ years

Job Summary:
Modern Workplace Architecture | Microsoft Intune & MEM | MDM | Azure Virtual Desktop (AVD) | MECM (SCCM) & Co-management | Endpoint Security & Zero Trust | Conditional Access | Microsoft Defender & DLP | Windows, macOS, iOS, Android Management | Cloud & Hybrid Transformation

Key Responsibilities:
Desktop Engineering:
  • Design and maintain Windows 10/11 images using tools like SCCM, MDT, or Autopilot.
  • Automate deployment and updates of OS and applications using Microsoft Endpoint Configuration Manager (MECM) and Intune.
  • Implement and maintain Group Policies, user profiles, and desktop configuration baselines.
Support and Operations:
  • Troubleshoot escalated desktop, M365, and endpoint issues.
  • Support zero-touch deployment initiatives via Windows Autopilot and Azure AD Join.
  • Provide guidance for patch management, hardware lifecycle, and device health monitoring.
Modern Workplace Transformation:
  • Lead the adoption of cloud-first, mobile-first strategies across the digital workplace.
  • Collaborate with cybersecurity and compliance teams to enforce endpoint protection and governance standards.
  • Evaluate and implement tools for digital experience monitoring (e.g., Nexthink, Lakeside).


Required Skills & Experience:
  • 7+ years of experience in desktop engineering and Microsoft 365 administration.
  • Strong expertise in Microsoft Intune, SCCM/MECM, Autopilot, and Windows Update for Business (WUfB).
  • Hands-on experience with PowerShell scripting for automation and reporting.
  • Knowledge of Azure AD, Conditional Access, and Hybrid Identity.
  • Familiarity with Office 365 tenant administration and licensing.
  • Solid understanding of enterprise security standards and device compliance.


Preferred Qualifications:
  • Microsoft certifications: MD-102, MS-102, SC-300, or AZ-104.
  • Experience with co-management of devices using Intune and SCCM.
  • Exposure to Apple macOS management using Intune or Jamf.
  • Knowledge of virtual desktop infrastructure (VDI) like AVD or Citrix.


Soft Skills:
  • Excellent communication and stakeholder engagement skills.
  • Analytical thinking and problem-solving capabilities.
  • Ability to manage competing priorities and lead technical projects.
  • Team-oriented with mentoring experience and documentation skills.

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