Informatica PC + IICS Production Support

We are looking for professionals with hands-on experience in Informatica PowerCenter (PC) and Informatica Intelligent Cloud Services (IICS), with a strong focus on production support. The ideal candidate should have experience in monitoring, troubleshooting, and supporting ETL/integration workflows in a production environment, ensuring smooth day-to-day operations and timely issue resolution.
This role requires strong knowledge of production support processes, incident management, job monitoring, failure analysis, data issue resolution, and coordination with multiple teams to maintain platform stability and business continuity.

Technical Requirements: Hands-on experience in Informatica PowerCenter (PC)
Hands-on experience in Informatica Intelligent Cloud Services (IICS)
Strong experience in production support / application support / ETL support
Good understanding of workflows, mappings, sessions, tasks, and job monitoring
Experience in troubleshooting ETL failures, data load issues, and performance bottlenecks
Knowledge of SQL for data validation, troubleshooting, and reconciliation
Exposure to Unix/Linux commands for support activities
Understanding of batch support, scheduling tools, and job dependency handling
Experience in incident management, SLA tracking, RCA, and problem management
Familiarity with ticketing tools such as ServiceNow, Remedy, JIRA, or similar
Good understanding of production deployment support and release processes
Strong analytical, troubleshooting, and communication skills

Additional Responsibilities: Desired Candidate Profile

2–5 years of relevant IT experience
Strong support experience in Informatica PowerCenter and IICS
Experience in handling production incidents, batch support, and ETL issue resolution
Good SQL and troubleshooting capabilities
Understanding of support processes, SLA management, and escalation handling
Ability to work in a fast-paced production support environment
Good verbal and written communication skills

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline

Work Location
Hyderabad (HYD)