Production Support, ITIL

Technical Requirements: • Primary skills:Process->Maintenance and Production Support process->PLM Production Support process

Additional Responsibilities: • Knowledge of design principles and fundamentals of architecture
• Understanding of performance engineering
• Knowledge of quality processes and estimation techniques
• Basic understanding of project domain
• Ability to translate functional / nonfunctional requirements to systems requirements
• Ability to design and code complex programs
• Ability to write test cases and scenarios based on the specifications
• Good understanding of SDLC and agile methodologies
• Awareness of latest technologies and trends
• Logical thinking and problem solving skills along with an ability to collaborate