About the job:
Join a team where customer communication meets smart automation. In this role, you’ll build and scale high-impact document composition solutions using Quadient Inspire, helping organizations deliver accurate, personalized, and compliant communications across print and digital channels. You’ll collaborate closely with business stakeholders, developers, and QA to translate requirements into reliable templates, workflows, and outputs—while continuously improving performance and maintainability. With an eye for detail and a builder’s mindset, you’ll contribute to modernizing CCM platforms by exploring AI-enabled enhancements such as content optimization, intelligent data handling, and smarter validation. If you enjoy solving complex composition challenges, working in a collaborative environment, and seeing your work directly improve customer experiences at scale, this is a great place to grow and make an impact.
Technical Requirements: Minimum Qualifications:
• Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA.
• 3–5 years of experience in CCM/document composition with strong hands-on expertise in Quadient Inspire.
• Proven ability to build and scale templates/components for high-volume communications with strong attention to detail.
• Experience troubleshooting template, layout, and data-mapping issues and delivering fixes with quality and speed.
• Working knowledge of AI concepts and ability to support AI-enabled improvements in communication workflows.
Additional Responsibilities: About us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity; sexual orientation, religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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