WINDOWS L3 - SUPPORT ENGINEER - CISCLD

Technical Requirements: • Strong experience in Microsoft Windows Server (2012/2016/2019/2022/2026) administration
• Hands-on expertise in VMware (ESXi, vCenter, clusters)
• Deep understanding of:
 Active Directory architecture
 DNS, DHCP
 Group Policy design & troubleshooting
 AD replication concepts
• Advanced PowerShell scripting capability
• Experience with security patching, vulnerability management, and audits
• Familiarity with monitoring and performance tools
• Strong analytical, problem-solving, and troubleshooting skills

Additional Responsibilities: • Strong communication and client-handling capabilities
• Proven experience managing high-pressure critical incidents
• Ability to work in 24/7 shift environments
• Strong collaboration and mentoring mindset
• Experience working in large enterprise environments
• Microsoft Certifications (MCSA / MCSE or equivalent)
• VMware Certification (VCP) – desirable
• ITIL Foundation – added advantage