Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
Role Type: Full-time people leadership role
Team: Instawork Robotics Lab (IRL)
Reports To: Field Operations Manager / Head of Field Operations
Manages: A team of Trainers / Junior Trainers deployed across cities
Location: Bengaluru (base) + extensive multi-city field travel
Experience: 3–6 years, including hands-on training and team management
Travel: Extensive travel across India is mandatory
Working Hours: 6 days/week | project-dependent hours
Candidates often get this wrong, so to be completely clear:
What Instawork Robotics Lab (IRL) does
Robots are getting smarter, but they still struggle with everyday physical work like chopping vegetables, stocking shelves, or assembling parts. The core problem is a lack of real-world data. UC Berkeley Prof. Ken Goldberg calls this the "100,000-year data gap." The industry gathered roughly 100,000 hours of robot-training data in 2024 and around 1 million in 2025. Even the projected 20 million hours in 2026 represents less than 0.04% of what is needed.
IRL exists to fix this problem. Using Instacore, our field teams record synchronized, varied video and sensor data of people working in real commercial spaces, such as kitchens, warehouses, hotels, retail, and light manufacturing. We quality-check, anonymize, and deliver this data to leading robotics and AI labs. In India, we run the field operations powering this work. Field Operators handle the data capture, and our delivery quality depends directly on their training. This role leads that training program and the team running it.
We are hiring a Training Team Lead to run the training function for our Field Operators (FOs) and manage a distributed team of trainers across multiple cities. Rather than running isolated training sessions yourself, you will be responsible for overall training quality, consistency, and results nationwide.
In this role, you will define the curriculum and certification standards, hire and coach junior trainers, assign trainers to cities, step in for critical sessions, and ensure every Field Operator represents IRL professionally on site. You will also review operational performance metrics directly to verify that training programs produce real results.
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