Snr. Salesforce Developer (Position located in Bengaluru, India)
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Please submit your resume in English.
The Snr. Salesforce Developer will be responsible for designing, developing, and enhancing Salesforce solutions in alignment with business goals and technical standards. This role will collaborate closely with cross-functional teams to translate business requirements into scalable technical solutions while maintaining system integrity and performance. The Snr. Developer will also provide ongoing support, perform advanced troubleshooting, and contribute to the continuous improvement of the Salesforce platform. In addition, this position will mentor junior developers, uphold coding standards, and ensure development best practices are followed across the team.
Requirements:
- Solution Design & Development: Lead the design, development, and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications, ensuring alignment with business requirements and industry best practices.
- Technical Leadership: Provide technical guidance and mentorship to junior developers and admins, review code for quality and performance, and enforce development standards across the team.
- Integration & API Management: Develop and maintain integrations between Salesforce and external systems using REST, SOAP, and middleware platforms such as MuleSoft or Celigo.
- Stakeholder Collaboration: Work closely with cross-functional teams including product managers, architects, and business stakeholders to translate business needs into robust technical solutions.
- Technical Documentation & Support: Create and maintain technical documentation, support production systems, and proactively identify and resolve technical issues and performance bottlenecks.
Minimum Qualifications:
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Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent experience may be considered in lieu of formal education.
● Experience ○ 5+ years of hands-on development experience with Salesforce Platform (Apex, Visualforce, Lightning Components, SOQL/SOSL).○ Proven experience with Sales Cloud, Service Cloud, and custom application development.
○ Experience with integration tools and techniques (REST/SOAP APIs, middleware platforms such as MuleSoft, Celigo, or similar).
○ Familiarity with Salesforce DX and modern development practices preferred.
● Certifications: ○ Salesforce Platform Developer I (required).
○ Salesforce Platform Developer II (preferred).
○ Additional certifications such as Salesforce Administrator, JavaScript Developer I, or relevant cloud certifications are a plus.
● Technical Skills ○ Strong understanding of object-oriented programming and design patterns.
○ Proficient with version control systems (e.g., Git) and development lifecycle tools.
○ Knowledge of web technologies (HTML, CSS, JavaScript) and Lightning Web Components (LWC).
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