Lead II, Infrastructure/Network Architect

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities:

• Serve as the technical authority and trusted advisor for clients, engaging with stakeholders, governance teams, project executives, delivery teams, and technology vendors to define and drive infrastructure strategy and solutions.
• Lead the end-to-end architecture lifecycle, from requirements gathering and solution definition through design, implementation, and successful delivery, ensuring solutions meet business objectives, timelines, and budget expectations.
• Design and govern enterprise infrastructure, data center, network, security, and cloud solutions, leveraging industry best practices to deliver scalable, resilient, secure, and high-performing environments.
• Translate business and technical requirements into comprehensive architecture deliverables, including solution architectures, HLDs, LLDs, migration strategies, implementation plans, and technical roadmaps.
• Provide technical leadership and oversight for infrastructure transformation initiatives, including cloud adoption, platform modernization, data center migrations, technology refreshes, and brownfield/greenfield deployments.
• Collaborate with cross-functional teams and subject matter experts to evaluate technology options, overcome complex technical challenges, and ensure optimal solution design and delivery.
• Drive continuous improvement, innovation, automation, capacity planning, and operational excellence to enhance infrastructure performance, reliability, security, and cost efficiency.
• Lead technical reviews, architecture governance, risk assessments, and implementation activities, ensuring adherence to organizational standards, security requirements, and best practices.
• Mentor and guide engineering and operations teams, fostering technical excellence, knowledge sharing, and consistent delivery standards across projects and support functions.
• Act as the primary escalation point for complex technical issues, providing expert guidance and ensuring effective resolution of critical infrastructure challenges.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience:

Minimum 7+years of IT Experience with Solid understanding of Data Center mainly Systems, Storage, Networking & Security, Application & Databases

1. Network Platform Expertise:

Install, configure, and troubleshoot various network platforms, including Cisco, Aruba, Viptela, Infoblox, F5, Fortinet, PaloAlto, and more.

Specialized in carrier solutions, private cloud access, and virtualization.

2. Network Security and Voice Solutions:

Install, configure, and troubleshoot security solutions like Palo Alto Firewalls, F5 Reverse-Proxy, VPNs, and voice solutions including Oracle SIP Federation and Microsoft Skype Enterprise.

Hands-on experience in migrating firewalls, upgrading firmware, and applying security patches.

3. Cloud Hosting and Scripting:

Hands-on experience with AWS and Azure cloud hosting solutions. Proficient in scripting languages: Ansible and Python.

4. Network Design and Cisco ACI:

In-depth knowledge on Cisco ACI, Configuration of User attributes, Design and application of filters, contracts, and policies, Fabric creation and policy configuration, North-south L3out connectivity, Provision and configuration of multi-pod environments, Dynamic tunnel establishment for communication, Configuration of pod spine access policies, Cisco ACI multi-site configuration and global contracts, Implementation of micro-segmentation.

5. Project Management and Documentation:

Develop an understanding of customer engagements, producing project-related documents such as SOW, High-Level Design, Low-Level Design, and Migration Plans.

6. Network Monitoring and Maintenance:

Utilize network monitoring tools to identify and resolve outages, latency issues, and bottlenecks.

Collaborate with vendors for maintenance scheduling, ensuring minimal disruptions to network service.

7. Support Proficiency:

Handle Business Critical Network outages, P1, P2 incident and drive quick resolution.

Provides 24/7 network support, including security and disaster recovery readiness.

Troubleshoot and resolve network issues, collaborating with IT professionals and providing support to L0 and L1 teams.

Establish structured engineering disciplines for streamlined network support operations.

On call support as needed

8. Top 5 Skills in Network Domain:

Advanced expertise in network platform installation and troubleshooting.

Specialized knowledge in Cisco ACI and NextGen Firewalls.

Proficiency in security solutions and voice technologies.

Strong scripting skills with Ansible and Python.

Meticulous network design, documentation, and project management.

9. Products and Technologies

• Cisco Small, Medium, Large Enterprise Routers, Switches,
• Cisco WLC/WIFI, Cisco Prime 3.1,ISE, ACS, Cisco ACI, Spine/Leaf, DC Technologies Switches such as 12k, 5940,7500, 5500 & 3600,
• Aruba 8400, 8320, 2930F & 3810M, Aruba Wi-Fi, Aruba ClearPass
• Viptela, Infoblox IPAM DDI/GSLB, Riverbed Steelhead optimizer,
• F5 LB such as LTM/GTM,
• Fortinet Firewall Management, FortiGate Manager, Palo Alto IPsec,
• Networking Tools Such as SolarWinds, Panaroma, MRTG, ZABBIX, Logic Monitor, HP IMC, Airwave and Mobility Controller and well versed with carrier solutions such as Ethernet, IP VPN, Internet, Hybridization (Palo Alto Local FW and Zscaler) , Private Cloud Access Solutions and Virtualization Solutions (uCPE)
• Next Generation: Firewalls Palo Alto, URL Proxification & Categorization, Reverse-Proxy: F5, VPN IPSec SSL, Cisco WSA, ASA, Firepower & Solution Virtualization
• Voice solutions, such as Oracle SIP Federation: SBC, ECB, ToIP, VoIP, softphone, Microsoft Skype Enterprise Cisco Alcatel, Fixed operator solutions: SIP Trunk, PSTN, Mobile operator solutions: 3G/4G, private camera, indoor/outdoor coverage.
• Experience in Cloud hosting solutions and related tools: AWS Azure GCP

Preferred Technical and Professional Experience:

. MS Project or other Project Management software
. Excellent written and verbal communication skills
. Ability to interact confidently with stakeholders of all levels

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.