Manager – GTM & Sales Strategy, Meesho AI Services (MAS)

About MAS
MAS's mission is to accelerate the build and deployment of an AI workforce for every business — from kirana to conglomerate. Our vision is to deliver a billion-plus workflows through our agents in ways that drive real client outcomes, not automation for its own sake.
We go deep rather than wide. Today that means known, process-defined, repeatable service workflows — inbound contact-centre work (calls, chats, tickets), plus the outbound work that behaves like a cost workflow rather than a conversion one (lead qualification and verification, not lead conversion) — anywhere we can benchmark against a cost line the client already feels, guarantee savings, and hold the quality bar. We're deliberately building a technology company, not an AI BPO: models are a commodity, so our moat is the workflow knowledge, integrations, and client relationships that only come from actually running the work — not a generic AI layer bolted onto a call centre.
We've proven this model works — with marquee clients across consumer durables, auto, and D2C/marketplace businesses — and we're still early. We'll keep evolving it as we go, staying client-first rather than assuming we already have the answer. This is a 0–1 business inside Meesho: no fixed playbook, high ownership, and the ground floor of how India's enterprises adopt AI-led operations.
About the Role
This role is for a sales leader who thrives in ambiguity, is genuinely excited about selling AI-led offerings, and can operate at the intersection of AI, services, and enterprise problem-solving. You'll own the NCR region end-to-end — not just the last mile.
This is not a role where you wait for a handed-off, qualified deal. Our internal team owns top-of-funnel prospecting, but you're expected to get your hands dirty across the first and middle mile too — opening doors yourself when a target account needs it, staying close to discovery and org-mapping on your region's marquee deals, and not just parachuting in for the close. You're the face of MAS in North India: building trust with CXOs and BU heads, running the room in high-stakes conversations, owning the commercial close, and building the regional team and playbook as you go.
A lot of enterprise AI-services deals across this market stall before signature for the same reason: sellers never get deep enough into an account to know what the client is actually buying, or who really decides. Closing that gap — real discovery, real stakeholder mapping, real champions inside the account — is as much a part of this role as the close itself.

What You Will Do: Own the middle mile of the sales cycle — from a client's first "yes, let's talk" through to a well-packaged, close-ready opportunity. Run structured discovery conversations to understand a client's real pain points, current workflows, and AI-readiness. Map client org structures — identify the true economic buyer, decision-makers, influencers, and blockers — and keep stakeholder engagement alive between senior-level touchpoints. Help identify and nurture an internal champion for MAS within the account — someone advocating for us when we're not in the room. Support structured, MEDDPICC-style account qualification alongside your closer, so every deal has an honest diagnosis of what's actually blocking it. Make cold calls and run client meetings yourself where needed, working alongside (not just waiting on) the central lead-gen team. Own the follow-up cadence after every client conversation — chasing next steps, addressing objections, and making sure momentum doesn't drop. Build a working understanding of MAS's guaranteed-savings and outcome-based pricing models (per-minute, slab-based, pilot, risk-sharing) and contribute early pricing inputs on deals you're driving. Brief and prep senior closers ahead of high-stakes conversations — sharp account context, clear stakeholder maps, clear next steps. Bonus: build and iterate on client-specific product demos in partnership with Product/Tech. F