Events and Experiences Specialist - NYC

New York, NY · Hybrid

Mercury is looking for an Events and Experiences Specialist to own and drive our team onsite program, bringing our culture to life through thoughtfully crafted in-person experiences. Reporting to the Events and Experiences Manager, this hybrid, NYC-area role will focus primarily on planning and executing onsites in-person in our New York City office as well as other secondary cities (Chicago, Denver, Austin, etc.), ensuring each event reflects Mercury’s thoughtful approach to design, quality, and connection. From strengthening trust and belonging to reinforcing company strategy and sparking innovation, onsites are where Mercury teams build relationships, solve difficult problems together, and experience the culture that makes working here meaningful.

While onsites will be your primary focus, you’ll also contribute to other projects across the broader Events and Experiences team, including support for the company All Hands, virtual events, merch production and coordination, and other cultural moments focused on recognition, celebration, and culture-building. You’ll join a group that creates immersive, memorable moments for our people, from team gatherings to large-scale cultural touchpoints, with the same care we put into our products. Because our team is lean, your impact will be huge — you’ll help build culture-defining experiences alongside passionate teammates who care deeply about their work.

What You’ll Do

• Own the end-to-end planning, production, and execution of team onsites in NYC and our secondary cities, from initial concept through post-event wrap-up, including being physically present in our New York City office on onsite days to lead on-the-ground execution.
• Manage all event logistics including travel coordination, venue sourcing, vendor management, budgeting, and on-the-ground execution.
• Partner closely with stakeholders and internal teams to align programming with Mercury’s culture, goals, and employee experience strategy.
• Proactively identify and address problems, risks, and inefficiencies across the onsite program before they become issues, and act with urgency when they do.
• Gather feedback from attendees and stakeholders after each onsite and use it to continuously iterate on and improve the program.
• Contribute to broader employee experience initiatives — from All Hands and virtual events to merch production and cultural programs — to help create thoughtful, cohesive moments of connection, celebration, and recognition across the company.
• Help develop and maintain efficient planning tools, templates, and processes that enable scalable onsite operations.
• Uphold Mercury’s brand and values through thoughtful, high-quality execution across all experiences.

What Makes You a Great Fit

• A minimum of 5 years of experience producing corporate or internal events, with a strong track record owning end-to-end event planning and execution.
• Experience running complex, multi-city or multi-event programs independently.
• Exceptional organization, attention to detail, and comfort managing multiple timelines simultaneously.
• Strength in vendor negotiation, budgeting, and creative problem-solving.
• A refined eye for design and a deep appreciation for brand-aligned, high-quality experiences.
• Excellent communication and stakeholder management skills.
• A collaborative team player who gives and receives feedback with empathy, and who pitches in on team-wide initiatives (e.g., hiring, onboarding, culture-building) beyond your core onsite responsibilities.
• Based in the NYC area and able to work hybrid, with the ability to be onsite at our New York City office whenever a team onsite is taking place there.
• Ability to travel (approximately 30–40%) for site visits and event