Senior Experience Designer

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in Bengaluru, New York, Charlotte, Atlanta, London, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Bengaluru-based position.

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses. GlobalLogic is a Hitachi Group Company.

Method is seeking a Senior Experience Designer to join our growing team. As a Senior Experience Designer, you will collaborate with multidisciplinary individuals and project leadership on service strategy and experience design projects. You will support opportunity framing with clients, structure and run research programs, co-lead workshops, drive concept explorations, construct service blueprints and consult on the future of our client's products and services.

Responsibilities:

• Define and design digital service solutions with different disciplines in a highly collaborative environment
• Contribute to the planning, conducting and interpreting of primary and secondary research to inform the experience principles, user needs, strategy and direction of our client's products and services. Research methods include stakeholder interviews and generative and evaluative customer research and concept validation.
• Contribute to planning collaborative workshops and work sessions with internal and external teams, and lead sections as appropriate
• Contribute to the creation of experience artifacts including archetypes, customer journeys, service blueprints, ecosystems, design artifacts, and presentations etc.
• Take ownership of your area of expertise to elevate the project vision and carry it forward
• Impact Method through common missions that better serve our projects, our people and the world at large.
• Practice responsible design (accessible and inclusive)
• Foster a culture of curiosity across design, product and technology that manifests in how projects are framed and executed.
  
  

Qualifications:

• 5+ years experience in design research, digital strategy, interaction design or service design.
• A portfolio that reflects your strengths in research, strategy, service design, and visual storytelling and a solid foundation in understanding the complexity and intricacies of business problems and the design process.
• Demonstrated success in defining, creating, and launching digital products or services
• Excellent verbal/written communication and presentation skills, with the ability to successfully articulate your work and its intent to your team and your client
• A unique point of view. You are trusted to question approaches, processes, and strategy to better serve your team
  
  

Location

• Remote first working with occasional need to be in our Bengaluru office
• International travel for team and client meetings is required, typically up to 15%.
  
  

Why Method

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities
• Flexible PTO and work-from-home policies
• National Pension Scheme
• Family medical insurance
• Health and wellness programs
• Parental leave
• Other location specific perks (just ask!)
  
  

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

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