Manager, Candidate Experience

About the Role

MongoDB is looking for an individual to manage our global Candidate Experience function. In this role, you will own the end-to-end candidate experience operations across the US, EMEA, and APAC building a high-performing team of coordinators and ensuring every candidate who interacts with MongoDB leaves with a positive and lasting impression — regardless of outcome.

You will be a strategic partner to the Recruiting leadership team, driving operational excellence, process standardization, and regional consistency across a distributed team. This is a people-first role for a leader who is equally passionate about scaling systems and developing talent.

What You'll Do

• Develop and lead a globally distributed team of Candidate Experience Leads & Coordinators (CECs) across multiple regions including US, EMEA, and APAC
• Foster a cohesive team culture across time zones, building engagement and alignment around shared goals and values
• Set the vision and strategy for candidate experience globally, ensuring a consistent, high-quality, and equitable experience across all regions and hiring stages
• Own and evolve the candidate journey from interview scheduling through offer acceptance, identifying friction points and implementing scalable solutions
• Build and maintain reporting dashboards to track key metrics such as scheduling SLAs, candidate satisfaction (NPS), and coordinator productivity
• Consistently monitor and forecast team capacity, ensuring regional teams are appropriately staffed to meet hiring volume
• Partner cross-functionally to align candidate experience initiatives with broader talent strategy
• Drive adoption of new tools and automation to increase coordinator efficiency using AI

What You'll Bring

• 7+ years of experience in recruiting coordination, recruiting operations, or talent acquisition, with at least 3 years in a people management role
• Demonstrated experience managing distributed or global teams across multiple time zones and regions
• Deep understanding of the candidate lifecycle and best practices for high-volume, high-quality interview experience
• Strong operational mindset with a track record of building scalable processes and driving measurable improvements
• Experience with ATS platforms (Greenhouse preferred) and scheduling tools; comfort with data and reporting
• Excellent communication, influencing, and stakeholder management skills — including experience working with senior recruiting and business leaders
• Ability to thrive in a fast-paced, ambiguous environment and manage multiple competing priorities across regions

Why MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB