Senior Engineer - GTM Tech

About Team

The IT SaaS Engineering Team is the backbone of MongoDB's go-to-market operations. We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance rely on daily to manage customer relationships and drive business growth.

Role Overview

Join us as a Senior Salesforce Engineer and take ownership of the CPQ and CLM systems that power MongoDB's quote-to-contract lifecycle. You'll design and build scalable pricing, quoting, and contract automation solutions end-to-end — from first design conversation to production support — working alongside senior engineers and stakeholders across Sales, Deal Desk, and Legal. This is a role for an engineer who enjoys solving hard technical problems, cares deeply about accuracy and compliance in revenue-critical systems, and wants to bring modern, AI-augmented development practices into how enterprise Q2C solutions get built.

What you’ll do

• Design, build, and maintain scalable CPQ configuration (product rules, price rules, bundles, discounting logic) and CLM workflows (clause libraries, approval chains, e-signature integration)
• Partner with Sales, Deal Desk, Legal, and Finance stakeholders to translate quote-to-cash requirements into secure, maintainable technical solutions
• Own delivery across the full solution lifecycle — design, development, testing, deployment, documentation, and production support
• Collaborate with globally distributed engineering teams to deliver reliable, well-governed CPQ/CLM solutions in an Agile environment
• Drive strong engineering practices across code quality, documentation, release management, and platform governance
• Identify opportunities to simplify pricing logic, reduce legacy quote template debt, and strengthen the overall Q2C operating model
• Troubleshoot complex pricing, approval, or contract-generation issues and deliver sustainable, long-term fixes
• Stay current on CPQ/CLM platform capabilities and apply them thoughtfully to improve delivery quality
• Leverage AI-powered engineering tools (GitHub Copilot, Salesforce Agentforce Vibes, Claude Code, Cursor) to improve productivity, code quality, and documentation — with sound judgment on security, privacy, and responsible AI usage.

Responsibilities

• Develop, test, document, and deploy high-quality CPQ/CLM solutions aligned with business and compliance needs
• Support enhancements, break/fix issues, and ongoing maintenance across CPQ, CLM, and related integrations (ERP/billing)
• Investigate pricing, contract, and integration issues, working closely with development, operations, Deal Desk, and Legal teams to resolve them
• Communicate clearly with stakeholders on delivery status, technical challenges, and solution trade-offs
• Manage multiple priorities effectively while ensuring high-quality, timely delivery
• Research new CPQ/CLM platform capabilities and engineering approaches to improve the Q2C ecosystem
• Provide mentorship and technical guidance to junior engineers and administrators where needed
• Contribute to a culture of ownership, collaboration, and continuous improvement

Minimum Requirements

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
• 9+ years of experience in Salesforce development and enterprise application engineering, with 3+ years specifically in CPQ and/or CLM implementation
• Strong hands-on experience with Salesforce CPQ (product/price rules, quote templates, approval processes) and a CLM platform (Malbek, DocuSign CLM, Conga, or similar)
• Strong hands-on experience with Apex, Lightning Web Components (LWC), JavaScript, Flows, SOQL, APIs, and platform customization
• Strong understanding of Salesforc