Staff Engineer - Business Systems

About Team

The IT SaaS Engineering Team is the backbone of MongoDB's go-to-market operations. We build and run the Salesforce platform — with the automation, security, and governance that Sales Operations, Revenue Operations, Security, and Compliance rely on daily to manage customer relationships and drive business growth.

Role Overview

We're hiring a Staff Salesforce Engineer to own the architecture, design, and evolution of our CRM platform. This role combines deep technical leadership, hands-on solution design, and a modern engineering mindset that embraces AI-powered development responsibly. As a senior individual contributor, this person sets technical direction and raises the engineering bar through architecture, design, and mentorship.

What You'll do

• Lead architecture, design, and development of scalable Salesforce solutions — custom applications, automations, and integrations
• Translate business requirements into secure, maintainable, technical solutions aligned with long-term platform strategy
• Partner with business stakeholders, product teams, and engineering to refine requirements and deliver high-quality solutions
• Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design
• Drive platform optimization across performance, scalability, usability, and governance
• Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management
• Troubleshoot complex production issues and drive long-term, scalable resolutions
• Identify tech debt and drive modernization efforts across the Salesforce ecosystem
• Leverage AI-powered engineering tools (Apex Guru, GitHub Copilot, Salesforce Agentforce Vibes, Claude Code) to improve productivity and code quality — with strong judgment on security, privacy, and accuracy.

Responsibilities

• Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices
• Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design
• Lead technical design sessions and identify gaps between current-state and future-state solutions
• Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate
• Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence
• Support team growth by coaching, developing talent, and helping build a high-performing engineering organization
• Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving
• Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution

Minimum Requirements

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
• 12+ years of Salesforce engineering or technical leadership experience within global SaaS organizations
• 2+ years directly managing engineering teams — hiring, performance management, and career development
• Strong hands-on experience with Sales Cloud (opportunity/lead management, forecasting, territory/assignment rules) and Experience Cloud (portal architecture, sharing sets, guest user security, community licensing) required.
• Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and platform customization
• Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design
• Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery
• Salesforce certified App