Logistics Center Technician

New Era Technology offers:   

· Full Benefits

· Medical

· Dental

· Vision

· 401K match

· 28 PTO Days including company holidays

SUMMARY:  The Logistics Center Technician performs a wide variety of tasks including configuring, staging and testing of customer owned inventory being deployed. This requires one to quickly adapt in an ever changing technically diverse environment. High volumes of technical configurations are performed daily. Development of configuration processes and technical writing are critical components of the Logistics Center Technicians success.

PRIMARY DUTIES:

• Configure hardware such as workstations, tablets, POS systems, routers, switches, access points, printers, scanners and any other piece of hardware as required by customers and internal departments
• Write, interpret and update technical documents with verbal and visual elements to ensure consistent configuration of customer equipment
• Interact with customers and internal departments to understand their configuration requirements while fully utilizing and communicating the staging center’s capabilities
• Coordinate with Project Manager’s (PM) & Project Coordinator’s (PC) on what materials need to be staged, configured for various projects
• Configure components following customer and equipment specifications while maintaining a fluid workflow resulting in accurate work completed quickly
• Troubleshoot and repair computer equipment so it can be deployed at customer’s location
• Research and analyze technical developments as they apply to Comm-Works core business.
• Understand and assist with all warehouse functions as needed
• Record inventory transactions such as receiving, shipping, and location transfers allowing for accurate and timely receiving, shipping, and inventory reports
• Assist with inventory control, cycle counts and physical inventory to retain 99% accuracy
• Establish and retain customer confidence
• Keep work area clean and organized
• Other duties and responsibilities as assigned

EXPERIENCE:

• 1-year technical schooling or 3 years of hardware and software technical experience
• Ability to work unsupervised requires critical decision-making skills
• Proactive technical and procedural trouble shooting skills. Understand how changing conditions affec