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QA Engineer

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Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

 


 

Location: This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite four days per week, with the potential to increase to five days per week, as required by the business. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. 


We are looking for a motivated and detail-oriented QA Engineer I to join our team. This entry-level role supports the design, execution, and documentation of test cases to help ensure high-quality software delivery. The ideal candidate is eager to learn test automation and AI-enhanced testing practices while building a strong foundation in software quality assurance under the guidance of senior team members.

Key Responsibilities
● Assist in executing manual test cases and in the design and development of automated test cases and frameworks for web, mobile, and API-based applications, under the guidance of senior QA engineers.
● Learn and apply test automation tools such as Selenium, Cypress, or Playwright to support test coverage.
● Support CI/CD pipeline test execution and help monitor automated test results.
● Gain exposure to AI-enhanced testing tools (e.g., Testim, Mabl, Applitools) to support visual testing and intelligent test generation.
● Assist in writing and running regression, smoke, and basic performance tests across supported platforms.
● Collaborate with Software Engineers, Product Managers, and DevOps to understand product functionality and confirm test coverage.
● Document test results, log clear and detailed bug reports, and assist with basic root cause investigation.
● Help maintain and update existing test scripts for accuracy and reliability.
● Participate in training and mentorship to build skills in automation frameworks and testing methodologies.
● Stay curious about emerging AI/ML testing tools and participate in team learning sessions.

Qualifications
● Bachelor's degree in Computer Science, Engineering, or related field—or equivalent practical experience.
● 1-2 years of QA engineering experience; internships or academic projects in software testing are welcomed.
● Basic exposure to automated testing frameworks such as Selenium, Cypress, or similar is a plus.
● Familiarity with API testing tools like Postman or REST Assured is a plus.
● Basic understanding of CI/CD concepts (e.g., GitHub Actions, Jenkins).
● Introductory scripting/programming knowledge i

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