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Professional Services Engineer, Actimize

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

As a Professional Services Engineer, you will join a dynamic, customer-facing team responsible for implementing and delivering NICE Actimize Financial Crime Prevention solutions for leading global financial institutions. You will play a critical role in configuring, customizing, deploying, and supporting Actimize solutions across Anti-Money Laundering (AML), Payments Fraud, and Trading Compliance domains.
In this role, you will work closely with customers, business analysts, solution architects, and implementation teams to understand business requirements and deliver intelligent, scalable, and innovative solutions. You will gain exposure to complex regulatory compliance challenges while working with the market leader in Financial Crime and Compliance technology.

How will you make an impact?

Solution Development & Implementation

  • Develop, configure, and customize product features according to solution designs and enterprise software standards.
  • Implement and configure NICE Actimize applications for customer-specific requirements.
  • Setup new environments and deploy solutions across development, testing, and production environments.
  • Independently develop and deliver enterprise-grade software features and functionalities.
  • Participate in solution design discussions and technical implementation planning.

Customer Support & Delivery

  • Support customers by troubleshooting and resolving functional and technical issues.
  • Work directly with customer stakeholders to understand business requirements and translate them into effective technical solutions.
  • Collaborate with R&D, Professional Services, Customer Support, and other internal teams to ensure successful delivery outcomes.
  • Participate in customer deployments and occasionally support customer engagements across different time zones.

Engineering Excellence & Innovation

  • Develop utilities, tools, and automation solutions that improve delivery efficiency and operational scalability.
  • Collaborate with cross-functional teams within Agile and Waterfall delivery methodologies.
  • Identify opportunities to improve processes, tools, and implementation practices.
  • Maintain high-quality standards while working in a fast-paced and dynamic environment.

Have you got what it takes?

Required Qualifications

  • BE/B.Tech or equivalent degree with relevant practical experience.
  • 4 to 6 years of experience in software implementation, customization, or enterprise