Sr Specialist Governance

Summary

Responsible for IT Lifecycle Management process for Cloud and Infrastructure Services (CIS) to support strategical planning, deploying, managing, maintaining, and retiring hardware and software assets throughout their entire lifecycle.

This role involves the oversight and coordination of all activities related to the lifecycle management of IT assets in scope for CIS team under Infrastructure & End User Services (IES)

About The Role

Job Description

Roles And Responsibilities

• Asset tracking and inventory management: Maintaining accurate inventory records of all IT assets, including their location, ownership, and status in CMDB.
• Asset maintenance and support: Coordinating with all the CIS teams for timely planning the maintenance, upgrades, of IT assets to ensure optimal performance and minimize downtime.
• Risk mitigation: Assessing and managing risks associated with IT assets, compliance issues, or technology obsolescence. Anticipate reduction of ageing OS / DB / Hardware technology and drive removal of legacy / unsupported OS, DB and Hardware with close liaison with Application Management teams via remediation campaigns.
• License management: Tracking software licenses, ensuring compliance with licensing agreements, and managing license renewals.
• Cost optimization: Analysing the total cost of ownership for IT assets and identifying opportunities to reduce costs through efficient lifecycle management practices.
• Documentation and reporting: Maintaining comprehensive data for IES CIS teams for all in scope IT assets, and processes, as well as generating regular reports for relevant stakeholders.
• Execute assigned tasks within given timeframes, prioritize work effectively, and manage multiple responsibilities simultaneously.
  
  

Required Skills

• Prior experience working in IT Asset Management, Hardware and Software Asset Management expertise, project management skills, and familiarity with IT governance frameworks such as ITIL.
• Familiarity with ServiceNow CMDB, SCCM, BMC ADDM, USU License Manager, applications will be essential.
• Able to write the technical/user documentation.
• Able to adapt to a fast-paced work environment with minimal supervision.
• People person and should be able to manage stakeholders engagements.
• Proficient in using project management skills and productivity tools like MS Office (Power point, Excel, Visio, PowerBI) and MS Project etc.
  
  

Basic Qualifications

• Bachelor's degree in computer science, Information Technology, or any other equivalent field.
• Minimum 5 years of work experience in IT Asset Management, Software Asset Management expertise.
• Fair understanding of IT infrastructure and cloud computing concepts and technologies, preferably with practical experience working with one or more cloud platforms (AWS, Azure, GCP).
• Excellent English communication skills (both written and verbal)
  
  

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