Key Responsibilities: . Requires 5-6 Years of relevant Storage experience . Strong experience in managing enterprise Storage systems . Configure, monitor, and maintain NetApp, Isilon, HP Primera, Nimble and Dell Unity Storage technologies . Strong troubleshooting skills and ability to work independently on Storage Responsibilities: Dell, HP and NetApp Storage . Perform storage provisioning, LUN creation, volume groups, and host mappings. . Monitor performance and system health via Storage management consoles and CLI tools. . Configure replication, snapshots, thin clones, and data reduction technologies. . Apply firmware updates, drive replacements, and hardware expansions. . Good understanding of RTO/RPO, disaster recovery, and data lifecycle management. . Troubleshoot storage issues related to performance, replication, and access control. . Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts. . Collaborate with virtualization, backup, and database teams to align storage with workload requirements. . Maintain accurate documentation of configurations, runbooks, and topology diagrams. . Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations . Detail oriented, customer oriented, result delivery oriented, analytic thinking . Performs incident management and change management execution. . Creates and manages capacity and trending reports of system operations. . Good understanding on ITIL practices . Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools . Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions. . Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements.
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