
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
On the Mobile team, the goal is to give sellers everything they need to work their pipeline when they're away from their desk: their daily tasks, calls, email, SMS, meetings, deal insights and an AI assistant. We own Outreach's native iOS and Android apps end to end. That includes a voice dialer built on Twilio, CallKit and Android's Telecom framework, real-time messaging, conversation recordings, forecasting, and Ask Outreach, our AI assistant. Many of our customers are large enterprises that manage their devices with Microsoft Intune, so the bar on security, reliability and privacy is high.
As our Senior Staff Engineer, you'll be the technical lead for mobile across both platforms. You'll guide the design of our feature work, estimate and plan it with product and engineering leadership, and drive it from kickoff to the App Store and Google Play. Both apps have grown fast, so you'll also set the technical direction: modern architecture, a predictable release process and quality you can measure, planned alongside the roadmap rather than instead of it. You'll help build a mobile engineering culture that the rest of Outreach can lean on. We have plenty of tough challenges which require creative minds like yours to help us solve!
Your Daily Adventures Will Include: • Partnering with mobile product manager, designers and stakeholders to understand how sellers work on the go, and turning roadmap ideas into features that serve those needs • Technically guiding and working hands-on for feature work across iOS and Android: shaping requirements into technical designs, reviewing designs and code, keeping the two apps consistent, and unblocking engineers on the hardest problems • Estimating and planning with product and engineering managers: breaking large features into milestones and units of work, sizing them, sequencing them across both platforms and dependent teams, and flagging risk early • Driving delivery from kickoff to store release: tracking progress against the plan, making scope and trade-off calls, reprioritizing when blockers appear, and keeping stakeholders informed on status and risk • Owning a predictable release process for both apps: one clear branching model, release cuts and promotion, regression and go/no-go, so everyone knows what's shipping and from where • Setting the multi-year technical direction for both apps, and planning modernization alongside the roadmap: Swift Concurrency and SwiftUI on iOS, a Jetpack Compose design system and modular Gradle builds on Android, and a consistent GraphQL client strategy with real caching on both • Defining the mobile delivery platform: automated code signing, CI test gates on every pull request, TestFlight and Google Play release automation, staged rollouts, and release-health metrics like crash-free sessions • Owning operational excellence for mobile, including crash symbolication, logging standards, release dashboards, on-call practices and incident reviews for mobile releases • Raising the bar on security, privacy, accessibility and localization, from secure credential storage and App Store privacy manifests to VoiceOver, TalkBack and Dynamic Type support • Coordinating with the Voice, Identity, Platform and Client Architecture teams on cross-cutting s
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