PPSL- Product Management- Devices

We’re hiring at Paytm Payments Services Limited(PPSL)

About the Role- 
As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. 

Key Responsibilities- 
- Define and own the device roadmap & vision aligned to Paytm’s growth strategy. 
- Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life. 
- Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).
-Influence leadership and cross-functional priorities with data-backed recommendations. 
- Mentor PMs/Associate PMs and build a strong device product culture. 
- Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers. 

What You’ll Contribute To 
- Large-scale AI adoption strategy. 
- Cross-device predictive health models to reduce downtime and false positives. 
- Proactive merchant engagement through Device and CLM.
- Sustainability & cost efficiency through smart refurb and replacement policies. 

Skills & Qualifications- 
- Product experience, with at least 2 years owning device/IoT/fintech hardware products. 
- Strong leadership & roadmap ownership skills, with CXO-level exposure. 
- Experience in driving cross-functional programs (engineering, business, operations). 
- Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs. 

Why join us? 
A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager 

Compensation: 
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.