Senior IT Operations Administrator
Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.
We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.
Why phData?
- Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
- AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
- 2025 Fivetran Partner of the Year (4th consecutive year)
- 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
- 2026 KNIME Customer Excellence Partner of the Year
- Preferred Partner in the Anthropic Claude Partner Network
- #1 Partner in Snowflake Advanced Certifications
- 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
- Recognized as an award-winning workplace in the US, India and LATAM
Job Summary
We are looking for a Senior IT Operations Administrator to join our IT Operations team. In this role, you will ensure the reliability, security, and performance of phData’s internal technology environment, including cloud-based systems, end-user devices, and core collaboration platforms. You will collaborate closely with the Team Lead – IT Ops, security and compliance stakeholders, and internal employees across the company to deliver responsive, high-quality support. You will also help drive improvements in our IT infrastructure, automation, and operational standards to support a growing, global workforce.
Key Responsibilities
- Own the end-to-end lifecycle of IT support for employees, resolving device, account, application, server, and service issues while maintaining high customer satisfaction.
- Lead the administration and optimization of core IT platforms, including identity and access management, collaboration suites, and device management, to ensure secure and reliable operations.
- Drive organization-wide IT initiatives such as migrations, infrastructure optimizations, security enhancements, SSO integrations, provisioning, and automation with minimal disruption to users.
- Ensure effective governance across IT assets, licenses, and subscriptions by maintaining acc
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