Acquisition Manager- Outbound Sales

Key Responsibilities: ● Key Account Acquisitions: ○ Develop and maintain a strong pipeline of the merchants according to the given revenue size. ○ Develop and maintain strong relationships with key accounts, understanding their business needs, goals, and challenges. ○ Serve as the main liaison between the company and key accounts, ensuring a high level of customer service and satisfaction. ● Sales Growth: ○ Achieve sales targets and key performance indicators (KPIs) by developing and executing account-specific sales strategies. ○ Onboard the Key Accounts on PhonePe Payment Gateway, where we get Transactions from the merchant month on month. ○ Identify opportunities for upselling and cross-selling products and services within key accounts. ○ Monitor and analyze sales performance metrics to optimize account strategies and identify areas for improvement. ● Strategic Planning: ○ Create and implement strategic account plans that align with overall company objectives and client needs. ○ Conduct regular account reviews to assess progress, identify new opportunities, and address any challenges. ● Business Development: ○ Identify and pursue new business opportunities within existing accounts and develop strategies to expand market share. ○ Collaborate with marketing and product teams to develop and deliver customized solutions that meet client needs. ● Cross-Functional Collaboration: ○ Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless delivery of services and solutions to clients. ○ Coordinate with other sales team members to share insights and strategies for achieving sales goals. ● Customer Feedback and Satisfaction: ○ Collect and analyze client feedback to understand their satisfaction levels and identify areas for improvement. ○ Implement corrective actions to address any client concerns and enhance overall satisfaction. ● Market Analysis: ○ Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities and potential threats. ○ Provide insights and recommendations to internal teams regarding client needs and market demands. ● Reporting and Documentation: ○ Maintain accurate records of sales activities, account plans, and client interactions using CRM software. ○ Prepare regular reports on account performance, sales progress, and future projections.

Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. Experience: ○ Proven experience as a Key Account Manager, Sales Manager, or in a similar sales role, preferably in B2B PG. ○ Years of experience at least 5-6 years as a Key Account Acquisition - Manager ○ Demonstrated track record of achieving sales targets and managing key client relationships. ○ Proven track record of Hunting and closing the leads as a goog IC and achieving the targets month on month. ● Skills: ○ Strong communication and interpersonal skills, with the ability to build rapport and trust with clients. ○ Excellent negotiation and problem-solving skills. ○ Ability to analyze data, identify trends, and make informed decisions. ○ Proficiency in CRM software and Microsoft Office Suite. ● Attributes: ○ Customer-focused with a strong commitment to delivering exceptional service. ○ Self-motivated, results-driven, and able to work independently and as part of a team. ○ Adaptable and able to thrive in a fast-paced, dynamic environment.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Cont