Associate Director - Salesforce

Associate Director - Salesforce We are seeking an experienced Own end-to-end Salesforce delivery, client relationships, internal stakeholder management, and P&L for assigned Salesforce programs/accounts, while providing techno-functional leadership across Salesforce transformation, implementation, enhancement, and managed services.” · Who You Are: Own P&L and financial performance for assigned Salesforce programs/accounts. Manage revenue, gross margin, project profitability, utilization, billing, and delivery costs. Track project financials, forecasts, budgets, resource costs, and commercial risks. Partner with Sales/Account Management teams on renewals, expansion opportunities, proposals, and change requests. Identify opportunities for account growth, additional services, automation, and delivery efficiency. Own financial forecasting and provide monthly/quarterly business reviews to leadership. · What You'll Do: Serve as the primary client-facing delivery leader for Salesforce programs. Build relationships with CIO/CTO/CXO-level stakeholders, business leaders, product owners, and Salesforce leadership. Lead client governance meetings, steering committees, QBRs, service reviews, and executive presentations. Understand client business priorities and translate them into Salesforce delivery roadmaps. Own client escalations, expectations, satisfaction, and delivery commitments. Identify opportunities for account growth and long-term partnership. Partner with Sales, Account Management, Finance, HR, Talent Acquisition, Architecture, Delivery, and Technology leadership. Drive alignment between business objectives, delivery capacity, financial targets, and technical strategy. Own internal governance and communicate project/account performance to senior leadership. Manage resource planning, hiring requirements, utilization, succession planning, and team development. Coordinate architects, developers, BAs, QA, Salesforce administrators, and offshore/onshore delivery teams. About Riveron: At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office. Want to stay connected with Riveron? Join our Talent Community to learn more about our growing firm and be considered for future opportunities. Check us out on social media: LinkedIn Glassdoor Instagram Facebook Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can be found at Riveron's Benefits page at https://riveron.com/riveron-life/ . Contract roles are not eligible for benefits. Fraud Alert Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process. Artificial intelligence (AI) tools are used to support the hiring process in screening, assessing, and/or selec