Senior Manager, Product Operation - CPQ Strategy & Operations

About the team:

CPQ & NPI Operations team sits within Product Operations and is at the core of how we bring new products to market and optimise our quote-to-cash process. We don’t just operationalise new SKUs—we ensure seamless integration of next-generation quoting tools, drive automation, and enhance the overall sales experience. We partner across Product, Engineering, Sales, Deal Desk, and Finance to streamline how products are configured, quoted, sold, and provisioned. Our team ensures that our CPQ and Product Master tools remain high-performing, scalable systems—balancing automation, policy enforcement, and ease of use without overloading it with unnecessary complexity.

What you’ll do?

• Own the strategic vision and multi-year roadmap for Rubrik's CPQ platform and Quote-to-Cash ecosystem — ensuring the platform scales with Rubrik's business growth, evolving GTM strategy, and product portfolio expansion
• Serve as the senior business owner and executive thought partner for CPQ, driving alignment across Sales, Revenue Operations, Finance, IT, and Product on priorities, investments, and outcomes
• Lead a team of high-calibre business analysts and operations managers; cultivate a culture of excellence, accountability, and continuous development — elevating team capability to match the ambition of Rubrik's growth trajectory
• Define and govern the CPQ operating model — establishing scalable processes, data standards, and governance frameworks that reduce friction, improve sales velocity, and ensure quote accuracy at scale
• Architect CPQ solutions that support Rubrik's NPI, bundling, and commercial innovation requirements — enabling the business to bring new offerings to market faster without compromising operational integrity
• Partner with senior Sales and GTM leadership to identify and drive strategic initiatives that improve seller productivity, reduce deal cycle time, and enhance the overall quoting experience
• Establish and own a CPQ performance framework — designing KPIs and OKRs that provide leadership with real-time visibility into the health of the quoting process, system adoption, and operational efficiency
• Lead the evaluation and integration of emerging technologies and capabilities into the CPQ ecosystem; build the business case, champion investment decisions, and oversee execution
• Drive organisational change management at scale — ensuring new processes, systems, and capabilities are adopted effectively across global Sales and Operations teams, with robust training and enablement programs
• Represent CPQ strategy in cross-functional planning forums and executive reviews; develop compelling, insight-driven narratives that connect CPQ performance to broader business outcomes

Experience you'll need:

• 8+ years of progressive experience in Sales Operations, Revenue Operations, or Deal Operations functions, with deep expertise in CPQ strategy and end-to-end Quote-to-Cash transformation
• Demonstrated ability to build and scale CPQ platforms in high-growth SaaS environments — from foundational design through enterprise-wide adoption
• Strategic thinker with strong financial and business acumen; experienced in translating complex business models, pricing strategies, and GTM motions into scalable CPQ solutions
• Expert-level proficiency in Salesforce CPQ (Steelbrick); hands-on depth paired with the ability to set architectural direction and hold technical teams accountable to best practices
• Proven track record of leading large-scale systems and process transformation programs, driving alignment across Sales, Finance, Legal, IT, and Product organisations
• Exceptional executive presence and communication skills — ability to influence and partner with C-suite and senior leadership, synthesise complexity into clear narratives,