Senior Technical Program Manager - IT GTM

About the Role:

We are seeking an accomplished and highly driven Senior Technical Program Manager to lead strategic Sales & Marketing programs in Rubrik IT. You will own planning and delivery of high-impact cross-functional programs that span Go-To-Market, Marketing automation, Web marketing, Sales Compensation, and Partner enablement. You will provide visible leadership, accountability, and governance across initiatives, from intake and prioritization through execution, go-live, and post-implementation optimization.

The ideal candidate is a hands-on leader with a proven track record delivering complex technology programs, a deep understanding of Sales & Marketing processes, and exceptional collaboration skills to partner effectively with business stakeholders and technical teams.

What You’ll Do:

• Program Strategy & Governance

  • Define, champion, and execute the Sales & Marketing IT initiatives, aligned to company-wide business objectives, GTM strategy, and annual planning priorities.
  • Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing, Sales Performance Management, and Sales Commissions.
  • Champion responsible use of LLMs (e.g., Claude) in Sales & Marketing workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal.
  • Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance) into clear program charters, success metrics, and implementation plans.
  • Establish program governance (cadence, forums, decision-making, risk and issue management) for Sales & Marketing IT initiatives.
  • Implement and continuously improve a unified Program Management framework and tooling (e.g., JIRA, Confluence) for Sales & Marketing IT.
  • Leverage AI into the overall SDLC in alignment with Rubrik’s Native AI expectations.

• Program Delivery & Execution

  • Create and own the program plan including cross-functional key deliverables. Negotiate and get cross functional alignment. Partner with Business and IT teams to align and commit on the program Scope, Schedule and Resources.
  • Own the full lifecycle: demand intake, scoping, solution approach, detailed planning, execution, testing / UAT, deployment, stabilization, and post-go-live optimization.
  • Build and manage integrated plans that cover business milestones, technical delivery, dependencies, data and reporting, and change management.
  • Track scope, timeline, budget, and quality, proactively identify risks and interdependencies and drive mitigations and trade-off decisions with stakeholders.

• Sales & Marketing Domain Leadership

  • Partner with Sales Operations, Marketing Operations, Product Operations, Channel/Partner teams, and Commissions to prioritize and deliver programs across:
  • CRM (i.e. CPQ Cloud, Salesforce Sales Cloud, Service Cloud, Marketing integrations)
  • Marketing automation and web marketing (i.e. Marketo, Adobe Experience Manager, campaign and lead lifecycle)
  • Sales performance management and commissions (i.e. Xactly Incent)
  • Partner portals and enablement tools
  • Ensure solutions are designed with scalability, data quality, compliance, and user experience in mind.

• Stakeholders, Vendors & Continuous Improvement

  • Act as the central point of contact across business stakeholders and IT delivery teams.
  • Facilitate alignment between business stakeholders, product managers, architects, developers, QA, data engineers, and admins for each program.