Scale AI is the data engine for the entire AI industry. Our mission is to accelerate the development of AI applications by providing organizations with the high-quality data they need. The Physical AI team at Scale is focused on the next frontier: building general AI that can reason and act in the physical world. By leveraging Scale’s massive data infrastructure, we are helping frontier labs build Foundation Models for Physical AI that will redefine the future of automation.
We are seeking a seasoned, highly collaborative Technical Program Manager (TPM) to serve as the critical bridge between our Engineering and Operations organizations. In this high-impact individual contributor role, you will be the first TPM dedicated to driving cross-functional alignment from initial system design through to large scale production. As the connective tissue between engineering teams and global operations, you will own the lifecycle of complex, multidisciplinary programs. You are someone who thrives in ambiguity, speaks fluent "eng" and "ops," and can seamlessly translate technical constraints into operational realities (and vice versa).
You will:
- Cross-Functional Program Leadership: Serve as the primary driver of alignment between all major stakeholder groups (Engineering, Operations, Solutions, Product, GTM, etc.), ensuring shared milestones, OKRs, and clear ownership.
- Program Lifecycle Management: End-to-end ownership of complex programs. Define program scope, build comprehensive schedules, manage dependencies, and aggressively mitigate risks to ensure on-time delivery.
- Communication & Visibility: Establish a single source of truth for program status. Author clear program documentation, maintain schedules, and provide regular, high-impact updates to executive leadership.
- Navigating Ambiguity & Pathfinding: Thrive in a highly fluid, rapidly evolving environment. As the first cross-functional TPM in this space, you will frequently face ill-defined problems, shifting priorities, and missing processes. You are expected to proactively chart a path forward, make sound decisions with incomplete data, and establish structure where none exists.
- Tactical Execution & Grit: Operate with a deep, hands-on approach. You are not just a high-level coordinator; you are willing to roll up your sleeves and dive into the details—whether that means managing hardware release schedules, running sprint planning meetings, or manually auditing data to solve a critical issue.
- Process Establishment: Design and implement scalable frameworks, tools, and communication cadences to optimize how our Eng and Ops teams collaborate.
Ideally you'd have:
- Experience: 5+ years of experience as a TPM, Product Manager, or Lead Engineer managing complex, deeply technical programs.
- Cross-Functional Mastery: Demonstrated success managing programs that span both engineering / R&D and operational environments.
- Problem Solving: Exceptional ability to navigate ambiguity, build structure out of chaos, and influence senior stakeholders without formal authority.
- Technical Literacy: Strong technical foundation allowing you to actively participate in architecture reviews and credibly challenge/evaluate technical trade-offs with both HW and SW engineers.
- Education: Bachelor’s degree in Engineering, Robotics, Computer Science, or a related technical field.
Nice to haves:
- Robotics Domain Expertise: Proven track record delivering complex robotics, mechatronics, autonomous vehicles, or hardware-software integrated systems from concept to production.
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